Big News for Existing Customers of WebSphere Commerce Using Out Of The Box Search Functions

eGlobal Solutions announces yet another innovation for WebSphere Commerce. The Guided/Faceted Navigation Plug-In for WebSphere Commerce

eGlobal Solutions just released a case study on our Guided/Faceted Navigation Plug-in for WebSphere Commerce that you might find interesting for use in your new or existing WebSphere Commerce site. We have been checking out your eCommerce site, and find that you are using the standard, not very user friendly, out of the box WebSphere Commerce search.

Click Here for the SitStay.com Guided Search for WebSphere Commerce Case Study

Our search enhancement is completely built into WebSphere Commerce and as such has a whole host of features that are not only useful, but a direct result of being part of a bolt-on for WC.

• spelling variants, substitute words for misspellings or other search terms
• synonyms, words to include when a specific term is used
• reporting, allowing for search terms to be mined effectively and to allow for better mapping of spelling variants, synonyms, and most of all to identify products customers want from the specific retailer
• list of search terms populated when nothing is found
• search on SKU, manufacturer or WC data terms (including merchant customizable fields) you define simply by updating the loader
• plug-in supports WC version 5.1, 5.4, 5.6, 5.6.1 and 6.0 (and of course version 7)
• fast updates, roughly 5 seconds per 5,000 products from extensive performance tests
• display range pricing, promotions, discounts, and rich descriptions
• results sorted by name, price, sale criteria, attributes, categories, manufactuers, reviews
• search suggestions for product searches are dynamic, and based on customer click stream
• reviews are searchable

The SitStay.com site, referenced in the case study, uses SEO optimized tiny URLs like, http://www.sitstay.com/dogs/salmon or http://www.sitstay.com/dogs/fido+fleece

Let's take an example of the Aussie Fossil eCommerce site (www.fossilaustralia.com.au), a nice site that uses the OOTB search(OOTB = Out Of The Box). In our Guided Search plug-in searches with plurals return the same results

http://www.sitstay.com/dogs/calendar

and

http://www.sitstay.com/dogs/calendars

both return 25 results.

Try the same on the Fossil search with "wallet" and "wallets" and note that in one case it returns 31 results and in another 6, limiting what customers are finding for essentially the same search term.

In addition, note the Search Suggestions at the top of the returned search page links noted above, these are based dynamically on what people are clicking through when they search for a specific keyword or keywords.

If you search for something and no results are returned, a list of popular searches are shown as in the following link, http://www.sitstay.com/dogs/fossil, these are added with an admin tool to allow for them to be dynamically changed and reorganized.

The short URLs into the search have been shown time and again to improve search ranking and as you will note are not redirects, but rather direct invocations into the WebSphere eCommerce engine. Enough pitch for now, let us know if you have interest and we can provide other materials on how the data is mapped, and the admin features for reporting and care/feeding of the search data and other rich features.

The admin interface is wired into the WebSphere Commerce Accelerator and allows for easy reporting on what people are searching for, when they are searching, and as importantly what they are not finding.

Enough pitch for now, let us know if you have interest and we can provide more information, and the economical pricing for this must have feature.

Click here to contact us on this exciting enhancement

WebSphere Commerce Design, Development, Implementation, Maintenance and Hosting

Let us enlighten you to the mysteries of WebSphere

eGlobal Solutions knows the secrets of Web-supported business solutions built on IBM WebSphere Commerce. When it comes to architecture, development, integration and management of these solutions for enterprise-class needs, we are the guide, not only for customers but for projects from IBM and other IBM Business Partners.

We will be your partner and help you exploit all the new technology and capabilities that are available. We've partnered with other high-end projects through the years helping develop cost-effective e-commerce solutions. We can help whether you're just planning for future growth or need emergency aid in dealing with a crisis.

Don't take our word for it, consider our customer base.
We wrote the developer training lab coursework for IBM WebSphere Commerce Version 6 for IBM and Web Age Solutions. We designed the site, built the prototype, and trained their offshore partner when Dun & Bradstreet implemented Version 6. When JC Whitney found themselves having huge performance issues with their WebSphere Commerce infrastructure, they turned to eGlobal for the help necessary to get it right the first time. Let's not forget customers doing 5-50 million online. When SitStay.com wanted to move from a home built solution to WebSphere Commerce Express, we got them there without taking their next 5 years of revenue.

Honeywell, Mazda, WestMarine, Carrot Inc, 3M, Glatfelter, Sprint, Staples, Changing Inc. and many others all ended up at our door when they needed WebSphere Commerce done right.

Consider the impact of having a partner who is not focused

eGlobal Solutions knows WebSphere Commerce. It is all we do. Now more than ever finding a partner who not only can be cost effective but can execute is key to the "Win". Of course WebSphere Commerce is huge, but consider that each year half of our project work is saving projects where eGlobal was the customer's second choice. Currently we are on a project for a large firm retooling during these tough economic times. They chose a large IBM Business Partner with an onshore/offshore team with minimal WebSphere Commerce skills and the project was 20,000 hours into requirements before the customer realized the train was off the rails. That converts to 6 months of lost effort while the competition was whittling away their market share.

Cost effective time to market

We will show you ways to deliver on value, build skills, reduce IT spending and produce results, all using cost-effecting technology. These solutions will enable you to establish new markets, enhance customer loyalty, improve customer and business communications, and increase profitability while reducing cost.
eGlobal Solutions is an IBM Premier Business Partner with certifications in WebSphere Commerce, Net.Commerce, WebSphere, Java, AIX, Microsoft OS, Solaris and other relevant technologies.

Impact of getting the wrong partner

It is not all sunshine and unlimited profitability when you implement WebSphere Commerce. Consider Klein Tools (www.kleintools.com), Bowe/Bell/Howell (www.postalsupplies.com), Lehmans (www.lehmans.com) All these customers have at least one thing in common, implementation with an inexperienced partner. You won't find a trace of WebSphere Commerce on their sites. These customers chose the right product but the wrong partner, and lost hundreds of thousands of dollars and months of progress in the process.

Are you ready to learn?

Click here to view a great demo of the power that WebSphere Commerce brings to the table WebSphere Commerce Demo